I downloaded the Instagram app. When I try to open it, it flashes and goes back to the home screen. The icon for IG isn’t the typical but a white square with lines. I’ve deleted the white square and tried downloading again but the App Store says I’ve already downloaded the app and wants me to ‘open’.
I’ve restarted my phone, hard reset, I have sufficient memory, & updated iOS.
I’m not sure what else to try.
iPhone 6 Plus
Hey leann720,
Thank you for using Apple Support Communities! It looks like from your post you're having issues downloading a third party app. I'd be happy to help out.
You've done great steps so far. It looks like you're done all the steps in the article below. The only step left is to contact Apple Support using the link under the 'Get more help' section:
If you can’t download or update apps, or if apps get stuck - Apple Support
Cheers!
Hi, greetings! Have you found a solution yet? I have the same problem and it’s stressing me out. Hope to hear from you soon. Thank you!
Instagram app won’t download
