iPod touch Activation lock

I got a used iPod touch as a gift from a family friend but there is an activation lock. I've tried using their Apple ID but it doesn't work. I've tried using mine but every time I try it says that it can't be used to unlock this iPod touch. What do i do?

Posted on Aug 4, 2019 1:57 PM

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Posted on Aug 4, 2019 8:24 PM

Have the original owner follow these instructions: https://support.apple.com/en-us/HT201351

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iPod touch Activation lock

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