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Level 1

4 points

Phone replacement

my phone was dropped in water and is no longer working. I’m wondering how I can get a replacement?

iPhone 7 Plus

Posted on Aug 5, 2019 4:47 PM

Best reply

Level 10

120,716 points

Posted on Aug 5, 2019 4:49 PM

Make a genius bar appointment with Apple for an evaluation.

They have diagnostic tools and can tell you what options you have.

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3 replies

Best reply

Level 10

120,716 points

Make a genius bar appointment with Apple for an evaluation.

They have diagnostic tools and can tell you what options you have.

You buy a new one.

Water damage is not covered by the warranty.

Level 10

167,237 points

So does this mean you don't recommend doing an out-of-warranty replacement?

Phone replacement

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