Issue with Proximity Sensor during calls - Continued.

As long as they admit the proximity issue will be enough for me to stop worrying about it. I still plan on taking both of mine back in a few days so if it is a hardware issue i will be waiting for the updated unit to hit the stores.

Proximity sensor problem is too much to accept....causes problems for most calls. Apple hasn't mentioned intentions on this issue... I'm returning mine.

I have had issues with the proximity sensor since day one as well. I went to my Genius Bar appointment and was told that it was a software issue. I had to drive the hour back home and restore my phone. This did not fix anything. Two days later, I discover a green pixel that is green no matter what. Apple wants to give me a refurbished phone now for replacement. I'm terribly disappointed to think that Apple has such little support for their mistakes.

I just installed the beta and restored my phone. There is no difference in the performance of the proximity sensor. Tomorrow might be a good day to buy shares of AAPL....

Now that's disappointing....guess it's time to get the 3GS back out - will wait till after the press conference but I believe I'm going backwards. Oh well....I tried.

4.0.1 Is out!!!! Someone download it and see if it fixes it?

http://www.macrumors.com/2010/07/15/apple-releases-ios-4-0-1-for-iphone-4-3gs-an d-3g/

This issue has been plaguing me since the first 24 hours I had my phone. I never experienced the antenna issue that has been so widely reported, but the proximity sensor causes all sorts of difficulty from disconnecting a caller to accidentally conference calling another. I owned the 1st gen and iPhone 3Gs and never experienced this issue.

After repeated attempts to work with tech support and customer service, my call was elevated to (my understanding) the supervisor of the supervisor at Customer Relations. I have been updated from Apple that this matter is on high priority testing and research. They are hoping to get back with me "shortly" and will follow up with me next week.

I too have problems as well....on my 2nd iphone and its unbearable. I cant be on a call without hanging up a call or muting it. APPLE...PLEASEEEEEEE do something about this as this issue is huge.

Well, I have solved the proximity sensor problem for me, personally.

I went to a Verizon store this morning to purchase the Droid X. As of yet, the proximity sensor on the Droid X shuts the screen off no matter where I hold it next to or on my ear. It's so refreshing not to have to worry about how I'm holding a phone anymore after three weeks of having to treat the iPhone 4 like a fussy baby. I'll keep monitoring these threads, but at least I now have a usable phone that I can carry on professional conversations with.

I'll reiterate my complete disappointment with Apple regarding the iPhone 4. I made my disappointment evident by voting with my wallet this morning.

4.0.1 just released...

good luck everybody.


http://www.pcworld.com/article/201217/ios401_released_tweaks_signal_indicator.html?tk=hpblg

avanpelt wrote:
Well, I have solved the proximity sensor problem for me, personally.

I went to a Verizon store this morning to purchase the Droid X. As of yet, the proximity sensor on the Droid X shuts the screen off no matter where I hold it next to or on my ear. It's so refreshing not to have to worry about how I'm holding a phone anymore after three weeks of having to treat the iPhone 4 like a fussy baby. I'll keep monitoring these threads, but at least I now have a usable phone that I can carry on professional conversations with.

I'll reiterate my complete disappointment with Apple regarding the iPhone 4. I made my disappointment evident by voting with my wallet this morning.

My phone just restarted after installing the update. I will make a test call and see if it helps....

The update doesn't mention anything about the proximity sensor, but I wouldn't be surprised if it was a silent fix. That is obviously what they are going for.

It's too bad that it has to come to this. I just wish they'd acknowledge the problems and say they're investigating/working on a solution for those having the problem.

I CAN VERIFY THAT 4.0.1 DOES NOT FIX THE PROXIMITY SENSOR GLITCH!!!!!!!!

VERY FRUSTRATING!!!!!!!!!!!!!

This update is so offensive to it's customer base. It's literally an update to show bigger reception bars....nothing more, nothing less. Apple is really starting to annoy me and many others by not fixing the prox. issue.

RyeDarrow wrote:
I CAN VERIFY THAT 4.0.1 DOES NOT FIX THE PROXIMITY SENSOR GLITCH!!!!!!!!

VERY FRUSTRATING!!!!!!!!!!!!!

Nor does it fix Caps Lock. (Roll's eyes)

It does exactly what the press release said it would do. Change the bar formula and also the look of the bars slightly.

You have a right to be frustrated, but it seems things are now rolling so hang on and lets see if they can tidy up the rest.