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i got an email stating that my payment info had an error. its expired. i go to payment as directed and it says to remove the old and enter the new. wont let me. wont let me add one either because one payment info needs to be verified before i can add

New XR won’t let me update payment method. Won’t let me add, won’t let me remove the at fault one. Round and round we go

iPhone XR

Posted on Aug 6, 2019 7:17 PM

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Question marked as Top-ranking reply

Posted on Aug 6, 2019 7:39 PM

Contact Apple about this.


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Aug 6, 2019 7:39 PM in response to Davebangle

Contact Apple about this.


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

i got an email stating that my payment info had an error. its expired. i go to payment as directed and it says to remove the old and enter the new. wont let me. wont let me add one either because one payment info needs to be verified before i can add

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