I can't update Pages, Keynote, Numbers.

Just bought a MacAir and it won't let me update Pages, Keynote, Number, or anything. I get an error message that states to do it from the App Store accounts page.

MacBook Air

Posted on Aug 6, 2019 8:26 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2019 5:24 AM

Open the Mac App Store app. Click your name in the bottom left corner. Do those apps appear in the Purchased list for you to accept into your account?


If not, delete each app and redownload it from that app's page in the Mac App Store.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 3 cellular, watchOS 5.3; iPad Air 2 & iPhone 8+, iOS 12.4; TV 4th Gen, tvOS 12.4;  HomePods, audioOS 12.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Aug 7, 2019 5:24 AM in response to ladypukitas

Open the Mac App Store app. Click your name in the bottom left corner. Do those apps appear in the Purchased list for you to accept into your account?


If not, delete each app and redownload it from that app's page in the Mac App Store.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 3 cellular, watchOS 5.3; iPad Air 2 & iPhone 8+, iOS 12.4; TV 4th Gen, tvOS 12.4;  HomePods, audioOS 12.4 and Airport Express w/ Airplay 2

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I can't update Pages, Keynote, Numbers.

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