I cannot log in OR out from iCloud

My phone started showing pop-ups that I need to sign into iCloud and Apple ID, and no matter how many times I did that, nothing changed. iTunes and App Store does not work and all my iCloud contacts are gone. I cannot log out from my Apple ID or iCloud.


I have updated to iOS 12.4, tried hard restart, and I have also reset my Apple ID password (and chose logout all devices), without any luck. I have a lot of pictures for which I use iCloud but now when iCloud does not work properly my phone storage (16GB) is like 22 GB over max..


Can someone please help me with this?

iPhone 6s

Posted on Aug 7, 2019 2:31 AM

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Posted on Aug 8, 2019 2:09 AM

Okay, I have solved my own problem now. First I tried to system reboot my phone and then use the latest safety copy to get all my apps and stuff back. But the problem with iCloud still persisits.

So, I did the system reboot but as "new iPhone". This time both Apple ID and iCloud worked just fine., Now I just have do get all Apps and stuff back again!

1 reply
Question marked as Top-ranking reply

Aug 8, 2019 2:09 AM in response to malin92

Okay, I have solved my own problem now. First I tried to system reboot my phone and then use the latest safety copy to get all my apps and stuff back. But the problem with iCloud still persisits.

So, I did the system reboot but as "new iPhone". This time both Apple ID and iCloud worked just fine., Now I just have do get all Apps and stuff back again!

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I cannot log in OR out from iCloud

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