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cant make or recieve calls

I cannot make or receive calls on iPhone 7. When making a call, it won’t connect and then drops the call. When answering, the person on the other end can’t hear me. I’m also not receiving texts from certain people, but they are coming through on the iPad. I have restarted my phone, updated iOS, reset network settings, but nothing seems to work.

iPhone 7

Posted on Aug 8, 2019 4:18 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2019 4:22 PM

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support



1 reply
Question marked as Top-ranking reply

Aug 8, 2019 4:22 PM in response to Kpfield

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support



cant make or recieve calls

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