Mouse cursor unexpectedly changes to arrows/text insertion cursor

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Level 1

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Mouse cursor unexpectedly changes to arrows/text insertion cursor

I just bought my MacBook Pro 15 with macOS Mojave. It's the newest model. I noticed that the mouse pointer unexpectedly changes to the resize arrow cursor and gets stuck like that for a few seconds or more before changing back to the normal arrow cursor. This happens even while hovering inside the edges of the window, not on the edges, like it's supposed to. To be more specific, it's the double arrows cursor that appears when trying to resize field borders for text, like making the field longer or shorter to fit the length of the text. Sometimes it will change to the text insertion icon too when it should be the arrow pointer. Has anybody else experienced this?

MacBook Pro

Posted on Aug 9, 2019 8:51 PM

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Answer 1

raina_b22

Community Specialist

Aug 10, 2019 1:06 PM in response to mjr4281

Hello mjr4281,

Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with the cursor behavior on your MacBook Pro. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.

How to test an issue in another user account on your Mac

Next, use safe mode to start up your Mac as it does the following things:

Verifies your startup disk and attempts to repair directory issues, if needed
Loads only required kernel extensions
Prevents Startup Items and Login Items from opening automatically
Disables user-installed fonts
Deletes font caches, kernel cache, and other system cache files

Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again.

Use safe mode to isolate issues with your Mac

Graphics performance limited in macOS Recovery, safe mode, or Guest User mode

Cheers!

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Answer 2

mjr4281 Author

Level 1

10 points

Aug 10, 2019 4:41 PM in response to raina_b22

Hello becky_s22. I was able to reproduce the problem that I am having in both safe mode and after creating a new user account.

I posted some pictures below. As you can see, the cursor remains stuck in the double arrow or text insertion mode no matter where I move it. Do you have any further advice?

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Answer 3

mjr4281 Author

Level 1

10 points

Aug 10, 2019 3:26 PM in response to raina_b22

Thank you becky_s22 for your reply. I will try what you suggested and let you know. :)

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Mouse cursor unexpectedly changes to arrows/text insertion cursor

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