Photo Library Won't Open or Repair

I have two photos libraries.


However, in photos library #2 there is about a 4 month gap in 2015 with some pretty important photos to me.


I think these missing photos may be in #1. However, when I try to open it I get an error message


I have tried to repair the library, but whenever I do the command the only option is to repair #2.


I have been trying to troubleshoot it for years, but with no luck. I really would like the photos back because they are extremely important to me.

MacBook Air

Posted on Aug 10, 2019 4:55 PM

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Aug 11, 2019 2:45 PM in response to alexis712

Hi alexis712,


Thank you for posting in the Apple Support Communities. I understand that your photo library won’t open or repair. I’ll be happy to assist.


First, consider how these photos were originally stored. If they were stored or imported from an external hard drive, you may need to connect it to your Mac in order to retrieve the library. Alternatively, if you migrated this library, these steps might help: Find your pictures or albums after you migrate a library to Photos


Next, if you use iCloud Photo Library, check to see if those photos are saved to iCloud: Sign in to iCloud


Additionally, if you back up your Mac using Time Machine, check to see if the photos can be restored: Use Time Machine to restore deleted files or older files


Lastly, I recommend checking for any updates to your Mac since this can often resolve many unique issues: How to update the software on your Mac


I hope this gets you started. Kind regards.

Aug 11, 2019 4:15 PM in response to alexis712

Hi alexis712


Only after exhausting Joseph_S's recommendations below! And only if these photos are that important I have another suggestion.

Stressing that this is a last resort. And also because it looks quite a small library as this method is quite labour intensive.

The suggestion being is to enter the library and pull out the photos manually to a temporary folder or on your desktop and then import them to your current working library.

To do this > right click on the library where the volume it is stored and select 'Show Package Contents'. All photos will be in the 'Masters' folder.

They will be first in 'Year' folders (year of uploading to library, not year taken). Then that will be split to month then day, etc.

If its only a few photos you need then it will be quite easy once you find them. If you want them all then it will be quite time consuming and you will need to be methodic drilling down to the picture/s to copy, then working back up.

Note - to copy hold ALT after selecting picture or group of pics, whilst holding ALT start dragging, a green cross should appear to show you are copying. If you just drag and drop it will move not copy the picture.


Of course if you are not bothered anymore about that library or conscious of space saving and don't want to duplicate, then the easiest way is to drag not copy the pictures to your chosen destination. This will leave the folder they are in empty. You can then click back one and delete the empty folder and keep repeating till you are back to the 'Masters' folder with no folders in it.

All pictures from that library will be in your chosen folder.


Pls also note this will only rescue the original pictures.

Titles, keywords, location or modifications will not be migrated. If you need/want these then you will have find a fix for the library. This might be as simple as each library is from a different version of Photos.

Hope this helps

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Photo Library Won't Open or Repair

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