You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Music purchased from Itunes wont play

Hello, why won't my purchased Itunes music play on my computer (same computer when purchased, much less transfer into my classic ipod?? I find myself re-purchasing the same music from Itunes that i previously purchased?


POp up window says " this computer is authorized to play this song from your 5 avaialble". BUT it still won't play. Not all songs but a few and it's frusterating having to purchase these songs again.


any assistance would be appreciated so much!


thank u!

Mari

Posted on Aug 11, 2019 8:25 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2019 8:33 AM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

1 reply
Question marked as Top-ranking reply

Aug 11, 2019 8:33 AM in response to MariRusaDM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

Music purchased from Itunes wont play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.