Find my iPhone refresh button not refreshing

I noticed this was asked back in 2018 but was never addressed. The refresh button has not been working in the app. The app is not frozen, just the refresh button. I have to completely exit the app and reopen before it refreshes. Why have the refresh button if it doesn’t work? This happens on both my iPhone XS Max and iPad.

iPhone XS

Posted on Aug 12, 2019 4:21 PM

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5 replies

Aug 12, 2019 7:49 PM in response to Mcculc

You could try restoring your phone to factory, Restore your iPhone, iPad, or iPod to factory settings - Apple Support and then set it up as a new device not from a backup. Make sure you make a backup of the device before restoring it. Test it after setting it up as new. If it does not work then I suggest you make a Genius Bar appointment to have the device checked by Apple.

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Find my iPhone refresh button not refreshing

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