You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Daaaaaaniel
Daaaaaaniel Author
User level: Level 1
8 points

Iphone 7 not able to download apps or use Apple Pay since 12.4 update

When I try to download a new app from the App Store it states that My payment method needs to be verified and takes me to a screen that shows my credit cards that I use for Apple Pay. Under the credit cards and red writing it states “(Apple Pay) (Failed)”.

To be clear I’ve been able to pay for things by tapping my phone have a kiosk since the update but it appears that I’m not able to download new apps or pay for things on iTunes end it seems like this has began since updating to 12.4.

iPhone 7 Plus

Posted on Aug 13, 2019 9:10 PM

Reply

Similar questions

4 replies
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,916 points

Aug 13, 2019 9:14 PM in response to Daaaaaaniel

What was you previous iOS version, that is important, because iOS 12.4 only had the following changes. Please introspect how these changes can affect what you have posted.


Phone migration

  • Introduces the ability to wirelessly transfer data and migrate directly from an old iPhone to a new iPhone during setup

Apple News

  • Makes downloaded issues accessible in the My Magazines section, both online and offline
  • Adds all publications in Apple News+, including newspapers, to the catalog at the top of the News+ feed
  • Adds the ability to clear downloaded magazine issues by selecting History > Clear > Clear All

Other improvements and fixes

  • Includes a security fix for the Walkie-Talkie app on Apple Watch and re-enables Walkie-Talkie functionality

 

This release also includes support for HomePod in Japan and Taiwan.


I have iPhone 6, iPhone SE and iPad Pro all running beautifully on iOS 12.4.

Look for any spurious softwares or unauthorised apps that you may have downloaded directly from Internet




Reply
User profile for user: Daaaaaaniel
Daaaaaaniel Author
User level: Level 1
8 points

Aug 13, 2019 9:28 PM in response to SravanKrA

Thanks for the reply. 12.3. I’m not sure if it’s the software but seemed to start having issues after installing. Not sure what else to relate it to. I don’t download apps from anywhere but the Apple store. The issue could be a bug that came with the update not necessarily something purposefully included in the update. Either way Any help to fix the issue regardless of where the issue came from would be appreciated.

Reply

Iphone 7 not able to download apps or use Apple Pay since 12.4 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up