iTunes not recognising my iPhone - error OxE800000A
Hello,
I am using the latest version of Windows 10. I have tried all the options that are suggested for overcoming this error:
Restarted the iPhone and the computer
Tried all 3 USB ports with 2 different cables and nothing else connected.
Checked the device manager searching manually and automatically - it says Apple iphone has best driver, however neither the usbaapl64.inf or usbaapl.inf are installed.
I have uninstalled and reinstalled iTunes several times using Microsoft Store but it does not install the Apple Mobile Device Service.
The iPhone is recognised on another computer so the phone is not at fault.
Does anyone have any suggestions please?
Many thanks
Alfonso
iPhone 6s