FaceTime
Why is FaceTime glitching on the whole phone and then hanging up?
Why is FaceTime glitching on the whole phone and then hanging up?
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
You need a cellular or Wi-Fi connection to use FaceTime on your iPhone, iPad, or iPod touch. Over Wi-Fi, FaceTime requires a broadband connection.
You might have issues using FaceTime for one of these reasons:
If you can't make or receive FaceTime calls
If none of the above reasons apply to you, and you still can't make or receive FaceTime calls, follow these steps:
If you have connection or sound quality issues with FaceTime
If your cellular connection or Wi-Fi network are running slow, or other users are streaming audio or video on the same Wi-Fi network, you might have these issues:
Make sure that both you and the person that you're calling are using a fast Wi-Fi or cellular connection. If you’re using Wi-Fi, FaceTime requires a broadband connection.
Learn more
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
You need a cellular or Wi-Fi connection to use FaceTime on your iPhone, iPad, or iPod touch. Over Wi-Fi, FaceTime requires a broadband connection.
You might have issues using FaceTime for one of these reasons:
If you can't make or receive FaceTime calls
If none of the above reasons apply to you, and you still can't make or receive FaceTime calls, follow these steps:
If you have connection or sound quality issues with FaceTime
If your cellular connection or Wi-Fi network are running slow, or other users are streaming audio or video on the same Wi-Fi network, you might have these issues:
Make sure that both you and the person that you're calling are using a fast Wi-Fi or cellular connection. If you’re using Wi-Fi, FaceTime requires a broadband connection.
Learn more
FaceTime