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Oli____ Author

Level 1

4 points

I can´t control my Iphone X anymore like someone else takes over randomly

I can´t control my Iphone X anymore like someone else takes over randomly. The Iphone opens apps, write strange text, maximizes my camera, opens my settings, subscribes me on youtube sites I don`t need.

When I close it down it works again only for a while and it gets worse everyday. My daughter has a Iphone SE liked to my apple ID and she has the same problem. I restored the phone to factory settings and re-installed it, but it does not help.

I have installed a virus scan andit is says that all is fine.

Can anyone give me advice please as i start to be desperate!

Many thanks

iPhone X

Posted on Aug 15, 2019 5:22 AM

Top-ranking reply

KiltedTim

Level 10

203,914 points

Posted on Aug 15, 2019 5:30 AM

That's symptomatic of a failing touch screen.

Make an appointment at the Genius Bar of your local Apple Store.

And stop sharing an Apple ID with your daughter. They are not meant to be shared.

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I can´t control my Iphone X anymore like someone else takes over randomly

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