Apple iPad Pro Tablet screen blacks out
We just purchased an Apple iPad Pro Tablet (128GB, Wi-Fi, 9.7in) tablet. The screen randomly goes black. I've tried all of the suggested solutions and they don't work. Is this a common problem with these?
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
We just purchased an Apple iPad Pro Tablet (128GB, Wi-Fi, 9.7in) tablet. The screen randomly goes black. I've tried all of the suggested solutions and they don't work. Is this a common problem with these?
Bring it into your nearest, “local” Apple Store for diagnosis, evaluation and potential options.
Best of Luck to You!
Where was this iPad Pro purchased?
Is it new, refurbished or used?
We bought it on Amazon and yes it is reburfished. After reading more information I think we have it figured out now.
Thank you
Apple iPad Pro Tablet screen blacks out