Time machine backup failing since update

Last night my machine updated itself. I'm now on 10.14.6 (18G87)

This morning, I'm getting a backup failure message:


Time Machine did not back up because the backup disk was previously encrypted but is no longer encrypted.

Latest successful backup: Yesterday, 22:17


How do I fix this?

MacBook Pro

Posted on Aug 15, 2019 11:01 PM

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Posted on Sep 18, 2019 8:33 PM

I had this issue as well and I think I have it resolved. I chatted with apple support for a while, and at first it seemed like the only solution was formatting the entire drive, but I have multiple partitions which I couldn't format on the drive. The solution seems to be to reselect the disk as a backup and encrypt it. Support asked me if I had FileVault on, which I do, so I'd say first ensure you have FileVault enabled (System Preferences > Security & Privacy > FileVault). Next, go into Time Machine preferences (System Preferences > Time Machine), navigate to "Select Disk..." and you should see your time machine disk under "Backup Disks" as well as "Available Disks." Select the Time Machine disk under "Available Disks" and make sure to check the box next to "Encrypt Backup" before clicking "Use Disk." It then prompts you to choose a password, and then it will Encrypt the disk. Time Machine is now preparing the backup, so this seems to have worked. I will update if this fails, but as of now, this is my solution.

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Question marked as Top-ranking reply

Sep 18, 2019 8:33 PM in response to wzinet

I had this issue as well and I think I have it resolved. I chatted with apple support for a while, and at first it seemed like the only solution was formatting the entire drive, but I have multiple partitions which I couldn't format on the drive. The solution seems to be to reselect the disk as a backup and encrypt it. Support asked me if I had FileVault on, which I do, so I'd say first ensure you have FileVault enabled (System Preferences > Security & Privacy > FileVault). Next, go into Time Machine preferences (System Preferences > Time Machine), navigate to "Select Disk..." and you should see your time machine disk under "Backup Disks" as well as "Available Disks." Select the Time Machine disk under "Available Disks" and make sure to check the box next to "Encrypt Backup" before clicking "Use Disk." It then prompts you to choose a password, and then it will Encrypt the disk. Time Machine is now preparing the backup, so this seems to have worked. I will update if this fails, but as of now, this is my solution.

Aug 19, 2019 4:53 PM in response to wzinet

That message is really odd, but I strongly suspect it's not accurate. An encrypted backup simply cannot spontaneously become unencrypted, otherwise what good is encryption? It makes no sense. It's far more likely the backup is corrupted, leading to an erroneous interpretation of its encryption status.


I wouldn't rely upon that backup.


wzinet wrote:

As a side note, I'm using an AirPort Extreme for the backup disk.


Assuming you mean a USB hard disk drive connected to an AEBS I'd just get a new one. Not only is one and only one backup less than ideal, the most likely cause for your problems is simple, mundane, hard disk drive failure.


The other one will still retain its backup history should you need it, assuming it's intact, and suspect it isn't. Erase it when you're reasonably certain you no longer require it, but the disk itself is probably no good.

Aug 19, 2019 12:23 PM in response to wzinet

Hmm. I've found this:

https://support.apple.com/en-gb/guide/mac-help/mh21241/mac

but basically it says that if I'm using a time capsule or other network disk, when I go from Unencrypted to Encrypted, I loose my backup history.

Nice.

So it appears I've got a few years of unencrypted backups that have to be deleted if I want to continue to backup my machine :(

Does anyone have any idea how I may save my backup history?

Aug 19, 2019 9:36 AM in response to wzinet

Same thing here with an update to 10.13.6. Last backup worked approximately 30 minutes before security update 2019-004 (10.13.6).


I'm using a Time Capsule. I don't think that the disk itself is encrypted in a time capsule, I believe the backup disk image is individually encrypted. Either way, I obviously did not change that.


Aug 19, 2019 9:48 AM in response to jul2398

Removing the disk and re-adding just gives this:

---

The disk “Backup 1” already contains an unencrypted backup for this computer.

Would you like to continue using the existing unencrypted backup, erase the existing backup and start a new encrypted backup, or choose a different disk?

---


Weird. I guess it's possible that a previous version of macos incorrectly created non-encrypted backups but somehow labelled them as encrypted and now this version is correcting that mistake. Doesn't really matter I guess, there's a problem somewhere.


Not so hot Apple! Backups are one of the key features that have to be 100% rock-solid.

Oct 5, 2019 3:55 PM in response to deanthor

Thank you for putting up a solution in non-tech language, with instructions that I could easily follow. 22 hours to go on the encryption thing, but back up now preparing.

I am 'in charge' of home tech support and mac back ups for my partner, on the basis that I am slightly more tech-savvy than she is - but I'm still just a home user who gets confused by the level of detail on some of these posts! It's great to have been able to fix this within 20 minutes of discovering the problem.

So thank you!

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Time machine backup failing since update

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