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Hi,
I am trying to remove annoying Adchoices pop ups from my iPhone 7.
After searching the internet for answers, there have been suggestions to download the apps : Adblock, Crystal & Purify, however, after turning these blockers on in settings, unfortunately the pop ups remain.
I even had to pay for the Purify app.
Please advise asap.
I would really appreciate your advice & help.
Regards,
Paul.
Hello and welcome to Apple Support Communities, monkeyboi.
If I understand your post correctly, you are seeing pop up ads on your iPhone. I understand how disturb your iPhone use. I’d like to help.
Follow the steps in this article:
How to block pop-ups in Safari
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
Hello monkeyboi.
On your iPhone, tap Settings > Privacy > Advertising and turn on Limit Ad Tracking. Then use these steps to clear your browsing history:
Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
Once those steps are complete, restart your iPhone with these steps:
Restart your iPhone, iPad, or iPod touch
Cheers.
AdChoices should never pop up. It isn't a website; it is a process that runs on some websites to collect data on you. If something pops up that says it's AdChoices it is a scam. Follow these instructions-->Dealing with Safari popups that won't… - Apple Community
Thanks for your suggestions.
I read the support article you had suggested. I had implemented all of those procedures prior to reading that article, however, the problem remains. I am still seeing Adchoices pop ups on my Iphone 7. This occurs when I am browsing, either when reading news, using Google etc.
I don't seem to have this issue on my Macbook pro.
As previously mentioned, I have downloaded 3 Adblocking apps, & none of these have made a difference. Please help!
Hi there,
thanks for your suggestions, however, after implementing these, the problem of Adchoices still remains!
When you suggest restart IPhone after changes, do you mean turn device off & then on again?
More suggestions please.
Hi Lawrence,
what do you mean by “register” the content blockers? I downloaded 2 blocking apps, Crystal & Purify. Once I downloaded these, I activated them through settings on Safari.
The issue still remains. Please advise.
Hi,
I have tried contacting Apple Support directly. I do not know which subtitle the issue is under tho. I have an IPhone 7.
It doesn’t have issues apart from this annoying Adchoices, which I’ve been advised are not harmful to my phone, as it’s not a virus. It’s annoying just the same to have my phone littered with these ads.
If anyone else can help, I’d be extremely grateful!
I'm puzzled because adchoices is an extension that tracks your usage, it shouldn't appear at all unless you have a profile allowing it. So go to Settings/General and scroll to the bottom. Under VPN and above Regulatory do you have an entry? It might be called Profiles or Device Management. If it's there open it, find the profile for adchoices, tap it and delete it.
Hi Lawrence,
thanks for your recent suggestion. I have tried that, however, Adchoices still pops up whilst searching/reading on the internet. I downloaded 2 blocker apps, Purify & Crystal. They were suggested to help too, however, they haven’t. Could they be causing the issue? I could easily delete these. I’m sure I have tried every method to fix this issue! Should I visit a Genius Bar, or can you suggest anything else please?
Hello monkeyboi.
At this point, we'd recommend contacting Apple Support directly. You can do that here:
Cheers.
Did you register the content blockers in Settings/Safari - Content Blockers?
Hi Lawrence,
under VPN & above Regulatory I did have an entry. Whatever was there I deleted it. I don’t remember what it was.
However, Adchoices still pops up when I google/read articles etc.
Try a genius bar. I haven't seen any other posts about this issue, so it may be something unique to your phone.
Thanks Lawrence. I’ll make a Genius Bar appointment. I really appreciated your efforts tho.
regards,
Paul.
Out of curiosity, where do you see AdChoices? Can you post a screen shot?
Remove Adchoices
