You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud backup not found by whatsapp

Hi Community,


Can anyone provide a solution to my issue that the apple support couldn’t find?


I backed up the entire data in my iPhone including WhatsApp into iCloud by Apple ID/iCloud/iCloud backup On/iCloud Drive Green/WhatsApp green, then Backup Now. After successful backup iCloud showed “Backups” folder and the synced folders like photos, etc. correctly.


Then I formatted the iPhone. After logging in to iCloud using Apple ID/password I downloaded WhatsApp from App Store. After successful verification of my phone number WhatsApp offered to restore WhatsApp chat history from iCloud backup but it said No Backup Found.


How can I restore the already backed up WhatsApp history from iCloud storage?


Thank you so much in advance.


Best regards

iphone user

iPhone 6

Posted on Aug 16, 2019 8:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2019 12:02 PM

What version of WhatsApp are you using?


Whatsapp – Restore deleted chat


WhatsApp FAQ - Restoring your chat history

1 reply

iCloud backup not found by whatsapp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.