Apple Event: May 7th at 7 am PT
So I replaced my iPhone with a new one because my old one was having major issues. I was unable to back it up because of the screen going completely black. Now that I set up my phone I went into music and all my apple music is gone. I do have all my music on both my computers but when adding it to my iPhone it won't show up. What do you guys advice me to do?
iPhone XS
Hi, Jioni!
thanks for stopping by the Apple Support Communities. I understand from your post that you've recently gotten a new iPhone, but can't seem to access your Apple Music library. I'm happy to help!
If you haven't already, make sure iCloud Music Library is enabled on your new iPhone: Turn on iCloud Music Library with Apple Music - Apple Support.
The information outlined in Access your music collection on all of your devices with Apple Music - Apple Support and Access your music collection on all of your devices with Apple Music - Apple Support may also be of assistance.
Happy listening!
Hi, Jioni!
thanks for stopping by the Apple Support Communities. I understand from your post that you've recently gotten a new iPhone, but can't seem to access your Apple Music library. I'm happy to help!
If you haven't already, make sure iCloud Music Library is enabled on your new iPhone: Turn on iCloud Music Library with Apple Music - Apple Support.
The information outlined in Access your music collection on all of your devices with Apple Music - Apple Support and Access your music collection on all of your devices with Apple Music - Apple Support may also be of assistance.
Happy listening!
Thank you very much for your advice, I did enable it and it wanted to erase all my other music that was currently on my phone but it replaced it with what I had. Thank you again!
You're very welcome, Jioni!
Glad to hear you've got your music back.
Enjoy your weekend!
all my Apple Music is gone
