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Watch not crediting “stand” count

My watch has been showing I haven’t stood in 2 weeks. I have looked over all the settings and can’t find any reason it wouldn’t recognize that I have stood up...yet I get my steps in each day.

Apple Watch

Posted on Aug 18, 2019 8:33 PM

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Question marked as Best reply

Posted on Aug 19, 2019 6:42 AM

Hi


For the purpose of crediting the hourly Stand achievement, your Apple Watch aims to identify when you have stood up and moved around for at least one minute during that hour.


Apple Watch uses an accelerometer to identify movement, so arm movement equivalent to changing from a seated to a standing position followed by a minute's walk around with your arms swinging naturally should help to register this.


If you believe that you have met this requirement, but Stand credits are still not being awarded, then it may help to follow these steps, which have previously resolved the same issue for other users:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:






On your iPhone in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.


  • Note that Wrist Detection can be affected by temporary or permanent skin changes, such as by some wrist tattoos.



  • Stand credit will not be awarded unless Wrist Detection is enabled.



If Passcode is enabled, check that you are unlocking your watch each day after placing it on your wrist and that you are wearing your watch sufficiently snugly (neither too tightly nor too loosely).


On your iPhone, in the Watch app, to go: My Watch > Health.


  • If the setting for Wheelchair currently states "Not Set", then tap on Edit (upper-right) > tap on "Not Set" and change it to "No" (options are shown in the bottom area of the screen) > tap on Done (upper-right).



On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - turn Fitness Tracking off.


Restart both devices by turning both off together, then restarting your iPhone first:






Re-enable Fitness Tracking.


5 replies
Question marked as Best reply

Aug 19, 2019 6:42 AM in response to bab1204

Hi


For the purpose of crediting the hourly Stand achievement, your Apple Watch aims to identify when you have stood up and moved around for at least one minute during that hour.


Apple Watch uses an accelerometer to identify movement, so arm movement equivalent to changing from a seated to a standing position followed by a minute's walk around with your arms swinging naturally should help to register this.


If you believe that you have met this requirement, but Stand credits are still not being awarded, then it may help to follow these steps, which have previously resolved the same issue for other users:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:






On your iPhone in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.


  • Note that Wrist Detection can be affected by temporary or permanent skin changes, such as by some wrist tattoos.



  • Stand credit will not be awarded unless Wrist Detection is enabled.



If Passcode is enabled, check that you are unlocking your watch each day after placing it on your wrist and that you are wearing your watch sufficiently snugly (neither too tightly nor too loosely).


On your iPhone, in the Watch app, to go: My Watch > Health.


  • If the setting for Wheelchair currently states "Not Set", then tap on Edit (upper-right) > tap on "Not Set" and change it to "No" (options are shown in the bottom area of the screen) > tap on Done (upper-right).



On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - turn Fitness Tracking off.


Restart both devices by turning both off together, then restarting your iPhone first:






Re-enable Fitness Tracking.


Aug 20, 2019 7:34 AM in response to bab1204

This is a big flaw. I can sweep the floor, do dishes (standing up) for at least an hour and sure enough 10 minutes before the hour the watch tells me it is time to stand up. Apple is not willing to fix this issue as long as they sell their product. That is the bottom line. You have to cheat by using the health app and put in a workout for the time that the watch is not counting stand-ups properly. That is the way it is. Apple watch is one of the worse health monitoring devices on the market.

Watch not crediting “stand” count

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