You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not able to setup face id

I am not able to set up face id, the instructions keep on saying move the phone higher and than lower. At the end it fails.

Posted on Aug 19, 2019 4:51 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2019 4:53 AM

Follow ALL the steps provided here:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

If the issue still persists, have your iPhone inspected at an Apple Store or Authorized Service Provider among this list: Apple – Location Selector

Regards

Giulio

1 reply

Not able to setup face id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.