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Level 1

4 points

"Account Recovery"

Is it really necessary to wait 24 hours for the ability to reset a password? I don't know of any other company that has this requirement.

Posted on Aug 21, 2019 6:18 PM

Top-ranking reply

Level 8

43,500 points

Posted on Aug 21, 2019 6:58 PM

This is due to losing access to your trusted device. It's not a simple "password reset"

The 24 hour wait is for the first stage. Your wait to "recover your account" may very well be longer.

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