capture is not working
I'm using High Sierra. all other capture function is working such as shift+cmd+4.
The problem is, shift+cmd+5 is not working!! is there any reported issue on this?
Question marked as
User profile for user:
chris_g1
User level:
Community Specialist
Hi Jeff_Jeong,
Thank you for using the Apple Support Communities. I understand you're not able to use Shift + Command + 5 to take screenshots in macOS High Sierra.
What you describe is normal if you're using High Sierra. Here are the details, from the article titled How to take a screenshot on your Mac:
"If you've upgraded to macOS Mojave, you can use Shift-Command (⌘)-5 to take all types of screenshots, or make video recordings of your screen. Other keyboard shortcuts, such as Shift-Command-3 and Shift-Command-4, continue to work in all versions of macOS."
To use Shift + Command + 5 functionality, you'll need to update your Mac to macOS Mojave. If you're interested in doing so, check out the links below to back up your Mac and then update:
Back up your Mac with Time Machine
How to update the software on your Mac
I hope I've answered your question. Take care.
