my phone is going off like an alarm

my 6s is going off at the same time every night like an alarm but theres nothing on the screen for me to turn off. The only thing I see is the volume. It starts out soft and continues to get louder. When I mute it, it's still going off but in vibrate mode. This went on for a good 2 minutes. The only way for me to turn it off is by turning off the phone


Posted on Aug 23, 2019 12:29 PM

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1 reply

Aug 24, 2019 1:29 PM in response to sasylady

Hello sasylady,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with an unexpected alarm on your iPhone. First, make sure your iPhone is up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your iPhone safe.



Update the iOS software on your iPhone, iPad, or iPod touch



Next, use iTunes on your Mac or PC to backup and restore your iOS software to factory settings, as this process erases the information and settings on your device and installs a fresh copy of the latest iOS software. Temporarily set up your phone as new to test your issues, and then restore your back up and test the issues again.



How to back up your iPhone, iPad, and iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch

Restore your iPhone, iPad or iPod touch to factory settings

Restore your iPhone, iPad, or iPod touch from a backup



Cheers!

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my phone is going off like an alarm

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