AppleID not accepted on Home Sharing in AppleTV

I have done a factory reset on my AppleTV and cannot sign into HomeSharing with my AppleID. I can enter my AppleID username, and I can enter the Apple ID password, and I even can receive and enter the 6 digit verification code that pops up on (*either / or / both...*) my cell phone or laptop... but then it all falls apart. At this point I get a message saying "Unable to Sign In : The AppleID you entered couldn't be found or your password was incorrect. Please try again. To change or reset the password ..."


Except my password *IS* correct. I've entered and re-entered it numerous times now, I was able to successfully sign in to iTunes on this same AppleTV, and I was able to sign in here to this website to post this diatribe of frustration that you are reading right now.


But I cannot sign in to HomeSharing, and I also cannot sign in to the Cloud.


Help. Please.


PS I don't know what generation this AppleTV is. It's an older model, but it *does* allow me to enter a 6 digit verification code, so that's not the issue.

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Posted on Aug 23, 2019 3:46 PM

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23 replies

Nov 3, 2019 7:30 AM in response to LynnFarr

Sometime after my original post of Oct 10th, the issue resolved itself. The problem I had prior to Oct 10th: I had signed into iCloud and iTunes on my ATV3 but could not get any Home Sharing. When I tried to enter my PW after selecting computer/home sharing on the ATV3, my PW was not accepted.


A few days after Oct 10th, I checked again (without trying to enable Home Sharing but still signed in iCloud and iTunes) and I was able to do Home Sharing. My music, movies and photos were available for Home Sharing on my ATV3. Now, after enabling sharing on my Mac (through System Preferences) I do not have to choose Home Sharing each time I want Home Sharing. The only thing I have to do now is select a different folder of photos if I want to. But if I want the same folder, it's already selected as a default.


Home Sharing still works with the recent update to Catalina (version 10.15.1).


I guess the only thing I do't know (since I did not have to do it) is whether the six digit authentication will be needed or work (if needed in the future). Or if signing into iCloud and iTunes will be sufficient to enable Home Sharing. I guess I'll cross that bridge when/if I have to.

Oct 10, 2019 3:26 PM in response to HelpMePleaseFfs

It seems I had a similar problem with my I have an ATV3, getting that error message, but I could still Home Share (???) whiile signed in iCloud and Apple (iTunes) store.


But once I updated to Catalina (yesterday), it no longer worked that way for me. I was able to sign into iCloud and Apple store (by getting a verification code through my iPhone and adding those 6 digits to my password).. I also tried using my Apple ID after selecting "use another Apple ID" and entering my PW with/without the 6 digit verification code. I noticed on my iMac and iPhne that there was a notification in my Settings>Apple ID indicating that I had to re-enter my PW in order to complete a change (I assumed my fiddling around with the ATV3. But nothing seems to work to sign in for Home Sharing. I tried just using just my PW and also tried getting a verification code and adding that to my PW. But no luck.


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AppleID not accepted on Home Sharing in AppleTV

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