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Level 1

4 points

Apple ID and Password

I’ve been trying to resolve issues with several subscriptions and when I sign in to my Apple account a message appears stating that my Apple ID is being used to sign in to a device near Salt Lake City and it asks me to either allow or do not allow. Now I live in Great Falls MT. When I choose do not allow it advises me to change my password. Well I went ahead and did that but when I sign in it still shows that message. I’m totally confused. Can anyone help? Thank you so much.

Roni Loo

iPhone 7 Plus

Posted on Aug 24, 2019 1:18 AM

Best reply

Dolev.H

Level 3

612 points

Posted on Aug 24, 2019 4:50 AM

hello,

if you're the person who trying to log-in into the account even though you live in Great Falls MT, it doesn't give the accurate location of the device, approximate location that is based on the IP address, not your exact location so nothing to worry about.

Best Regards

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Apple ID and Password

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