If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular)
With Personal Hotspot, you can share the cellular data connection of your iPhone or iPad (Wi-Fi + Cellular) with another device. If you need help with Personal Hotspot, follow these steps.
Use these steps first
Try again after each step.
- Check that Personal Hotspot is turned on in Settings > Personal Hotspot. If you can't find or turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it.
- Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot.
- Make sure that you have the latest version of iOS.
- On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.
If you still need help, use the steps below for help with Personal Hotspot over Wi-Fi, USB, or Bluetooth.
Personal Hotspot
with Wi-Fi
Personal Hotspot
with USB
Personal Hotspot
with Bluetooth
If you can't connect to Personal Hotspot with Wi-Fi
On the device that provides Personal Hotspot, go to Settings > Personal Hotspot, then follow these steps:
- Make sure that Personal Hotspot is on.
- Remember the device's Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
- Stay on this screen until you connect your other device to the Wi-Fi network.
On the device that needs to connect to Personal Hotspot, follow these steps:
- Turn Wi-Fi off and back on.
- Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and
might appear next to it. - If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi password.
