hi everyone.
I had bought an iphone xs from my friend and as i have to check everything is ok . From fave id to screen . And i can realized that it is a good phone. 3utools is notify me that everything is good . But when i have to check on apple Coverage, the server has show me that the iphone is expired coverage . I don't understand why. Iphone Xs just released as October last year. Until now it just nearly 10-11 month.
thank you so much .
iPhone XS
Are you referring to this ?
Telephone Technical Support: Expired
Our records indicate that the complimentary telephone technical support for your product has expired.
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. Both AppleCare+ options extend your coverage up to two years from your AppleCare+ purchase date and provide up to two incidents of accidental damage coverage.
Complimentary Support
Choose your country or region What is complimentary support?
Complimentary hardware support provides telephone support for basic setup, installation, assembly, and connectivity. See the support-related materials included with your Apple product for more information.
Complimentary software support provides telephone support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. See the support-related materials included with your Apple product for more information.
How much complimentary support do I get?
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership. Apple Watch Edition comes with 2 years of complimentary support. See the support-related materials included with your Apple product for more information.
How does Apple define “support incident?”
Apple defines a support incident as a specific, discrete issue that can be addressed by isolating its origin to a single cause. Apple, in its sole discretion, will determine what constitutes a support incident. A support incident has reached resolution when the customer receives one of the following:
Are you referring to this ?
Telephone Technical Support: Expired
Our records indicate that the complimentary telephone technical support for your product has expired.
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. Both AppleCare+ options extend your coverage up to two years from your AppleCare+ purchase date and provide up to two incidents of accidental damage coverage.
Complimentary Support
Choose your country or region What is complimentary support?
Complimentary hardware support provides telephone support for basic setup, installation, assembly, and connectivity. See the support-related materials included with your Apple product for more information.
Complimentary software support provides telephone support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. See the support-related materials included with your Apple product for more information.
How much complimentary support do I get?
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership. Apple Watch Edition comes with 2 years of complimentary support. See the support-related materials included with your Apple product for more information.
How does Apple define “support incident?”
Apple defines a support incident as a specific, discrete issue that can be addressed by isolating its origin to a single cause. Apple, in its sole discretion, will determine what constitutes a support incident. A support incident has reached resolution when the customer receives one of the following:
Perhaps it shows that the "phone assistance" free coverage is expired (90 days).
Regards
Giulio
APPLE COVERAGE CHECK
