You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Non visible crack but sound of crack is audible

Hi,

I bought XS max 256gb on june end and after one week my display got cracked little bit and it’s not visible. When I hold my phone for a call I can hear that cracked sound. Not even two months completed for my phone. When I went to apple store they told me they cannot make it for free and I need to pay money for changing display. To be mentioned this crack was because of a when I went for a walk with a key in my pant pocket it’s done.

iPhone XS

Posted on Aug 27, 2019 1:31 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2019 1:54 PM

No one here can help you.

Your limited warranty has expired and accidental damage is not covered by any warranty.

1 reply

Non visible crack but sound of crack is audible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.