Apple ID payment

How can I verify a payment option when I no longer have that card? I can’t add another payment option without first verifying the invalid payment credit card....I don’t know the expiration date or the cvv for the card on file!

iPhone XS

Posted on Aug 27, 2019 7:02 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2019 7:58 PM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.