Estimated costs to fix damaged on/off button

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Level 1

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Estimated costs to fix damaged on/off button

This morning in a rush the iPad Pro came disconnected to the folio and fell. The screen didn't break but the unit hit something right on the on/off button using the button in and denting the unit. The unit will now not turn on.

Has anyone had anything similar happen? What is the estimated duration and cost to fix the unit. I don't get AppleCare for the iPad's so will need to foot the bill to fix. I evaluating buying a new unit to fixing as BestBuy has the replacement on sale for $800, not cheap but not outrageous either if the fix is high.

Thanks

iPad Pro 11-inch Wi-Fi

Posted on Aug 29, 2019 4:35 AM

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Answer 1

Top-ranking reply

lobsterghost1

Level 10

152,492 points

Aug 29, 2019 4:41 AM in response to ejg999

I hope you purchased AppleCare+ when you bought your iPad? If you did, a replacement iPad will cost $49.

If you didn't purchase AppleCare+ when you bought the iPad, you will be offered an Out of Warranty replacement as accidental damage is not covered and Apple doesn't repair iPad's at all. The cost will be about 60% of the original purchase price.

This link provides the cost for iPad Pro 11 at $499: iPad Repair - Official Apple Support

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Answer 2

MichelPM

Level 10

81,306 points

Aug 29, 2019 5:01 AM in response to ejg999

As rbrylawski has stated, since you never purchased two year, extended AppleCare+, an out of warranty cost of a replacement iPad, as a repair, WILL BE approx. 60% cost of the original price of your iPad Pro.

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Answer 3

ejg999 Author

Level 1

54 points

Aug 29, 2019 5:25 AM in response to lobsterghost1

Thanks for the reply. Curious where something is stated regarding the 60% replacement costs? I did visit the site but didnt see anything. I could call an apple store if I cant find anything.

Thanks

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Answer 4

Aug 29, 2019 5:43 AM in response to ejg999

The prices for an out of warranty replacement are clearly posted in the link I provided. iPad Pro 11 out of warranty is $499. That's about 60% of the original purchase price.

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Answer 5

Aug 29, 2019 6:01 AM in response to ejg999

In addition the 60% valuation is easily figured out by the fact iPad Pro 11 base price is $799. If an out warranty replacement costs $499, which it does, that is 62% of the original price.

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Estimated costs to fix damaged on/off button

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