Hello Everyone.
I purchased a MacBook Pro three weeks ago. I purchased the Apple Care for it, as well.
This week, I exchanged it for more RAM and Space (32 GB and 1TB HD). Now, I want to transfer the Apple Care Plan from the old to the new Laptop. Please help.
It is very very frustrating getting help online Apple and they do not have live chats (or they do but I do not know how to access it).
Please help me out.
Thank you in advance.
Anthony
There is a limited 30 days to transfer:
Transfer applecare to new device
If you sell or give away your Apple device, you can also transferthe ownership of your AppleCareProtection Plan or AppleCare+ in regions that allow it. You can also transferyour AppleCarecoverage plan between your own devicesthat are the same type of product and within 30 days of your original devicepurchase.
Transfer your AppleCare plan - Apple Support
There is a limited 30 days to transfer:
Transfer applecare to new device
If you sell or give away your Apple device, you can also transferthe ownership of your AppleCareProtection Plan or AppleCare+ in regions that allow it. You can also transferyour AppleCarecoverage plan between your own devicesthat are the same type of product and within 30 days of your original devicepurchase.
Transfer your AppleCare plan - Apple Support
Apple care stays with the serial number, therefore is transferable to a new owner of the machine,
It is not transferable to another machine.
Buy an AppleCare plan - Apple Support—
https://support.apple.com/en-us/HT202702
If you have AppleCare+ it will cover a large portion of accidental damage.
https://www.apple.com/support/products/mac.html
Log in to this site to see if this has already been done for you:
My Support - Official Apple Support
What county or region are you in now?
I little note Iforgot to add - I left the USA so I can't talk to Apple on phone.
Hello Grant:
I am in Ghana, West Africa. Will be here for a couple of months.
Hi Leroy,
So you think i have lost the money? It has not been one month so its best to ask for a refund and purchase a new plan for the new laptop. But how can I do this online, to ask for refund.
did you log in on the site I mentioned to see if the AppleCare was already transferred?
Yes I did check it before posting here. It was not automatically transferred, unfortunately
Transfer of Apple Care to a New Laptop
