Inquiry about IME

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Level 1

4 points

Inquiry about IME

Hi there , I bought a iPhone X for my sister . But unfortunately she lost her Phone while she was at overseas and seems like someone found it and switch it off . We tried to use IME through police to track the phone but we don’t have access to IME as she has thrown the box and we didn’t have any ways to get IME through ICloud as well as the authentication code sign in is send to the same phone . And she hasn’t done any back up as well. Is there any way we can get IME. We do have purchase invoice from apple store for the iPhone X and the iCloud used on that phone .

Thanks in advance 🙏🙏🙏

iPhone XS

Posted on Aug 29, 2019 9:03 AM

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Answer 1

JimmyCMPIT

Level 7

29,306 points

Aug 29, 2019 9:07 AM in response to puran160

If you don't have your device

There are several places to check that might show your device's serial or IMEI/MEID number.

Go to your Apple ID account page (appleid.apple.com) in a web browser on your computer.
Sign in with the Apple ID that you use on the device that you need the serial or IMEI/MEID of.
Scroll down to the section called Devices. To see a device's serial and IMEI/MEID number, select that device.

If you still need help, here's what to try next:

Do you have a different iOS device with iOS 10.3 or later that's signed in to your Apple ID? On that device, tap Settings > [Your name]. Scroll down to see any devices signed in to your Apple ID. To view the serial and IMEI/MEID number, tap the device name.
Do you still have your device's original package? Find the serial number and IMEI/MEID on the barcode:
Still can't find the number that you need? Contact Apple Support by selecting your device from this list:

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Inquiry about IME

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