You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone was stolen

They stole my phone and even though I had turned on the lost mode, after turning on the phone and finding the location, they were able to factory reset the phone.

Now I want to know if they can easily use it with a new Apple ID without any restrictions?

iPhone 13 Pro Max, iOS 16

Posted on Jul 20, 2023 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2023 2:45 PM

As long as you put it into lost mode and did not remove it from your account, or turn lost mode off, they will not be able to use the device at all. It will be in activation lock and they cannot bypass it.

1 reply

My phone was stolen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.