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Unable to subscribe message

"Podcast cannot be be added because the serve or feed cannot be found"


message comes up for listeners wanted to subscribe to : https://podcasts.apple.com/us/podcast/5-star-living-show-podcast/id1476215000


also 504 error


What did I do wrong?

Posted on Aug 29, 2019 8:22 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2019 2:26 AM

I've now found the URL of your feed by doing some detective work: it's


http://5starlivingshow.com/rss


I was able to subscribe to this manually in iTunes, so there's apparently nothing wrong with the feed. It's just that the 'Subscribe' button on your iTunes Store page isn't working. This could be some sort of a problem at Apple's end - I don't see that there's anything you can do about it, but you could start by contacting Libsyn for advice.


You could also try contacting Podcasts Support: go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

5 replies
Question marked as Top-ranking reply

Aug 30, 2019 2:26 AM in response to Roger Wilmut1

I've now found the URL of your feed by doing some detective work: it's


http://5starlivingshow.com/rss


I was able to subscribe to this manually in iTunes, so there's apparently nothing wrong with the feed. It's just that the 'Subscribe' button on your iTunes Store page isn't working. This could be some sort of a problem at Apple's end - I don't see that there's anything you can do about it, but you could start by contacting Libsyn for advice.


You could also try contacting Podcasts Support: go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

Aug 29, 2019 11:41 PM in response to 5StarLiving

Your link led me to the iTunes Store page for your podcast. However when I tried to subscribe I got the message 'The iTunes Store is temporarily unavailable. Please try again later'. (I was able to play an episode from the Store page, so the episode URL is OK.)


When I subscribed to my own podcast from the Store it worked OK, so I don't know what is going on. It might be a geographical problem - I'm in the UK, of course I don't know where you are. What is the URL of your feed? (Please always post that when you have a question).

Unable to subscribe message

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