You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ios update problem

Hello, I can't update my iPhone 5s to ios 12.4.1

There is an error:"the "ios 12.4.1" update failed validation because the device is no longer connected to the Internet.", but I have the internet connected and it works.

Help me please.

iPhone 5s

Posted on Aug 30, 2019 10:10 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2019 10:11 AM

Try updating using iTunes from your computer instead of over the air.

1 reply

ios update problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.