ios update problem

Hello, I can't update my iPhone 5s to ios 12.4.1

There is an error:"the "ios 12.4.1" update failed validation because the device is no longer connected to the Internet.", but I have the internet connected and it works.

Help me please.

iPhone 5s

Posted on Aug 30, 2019 10:10 AM

Top-ranking reply

KiltedTim

Level 10

224,760 points

Posted on Aug 30, 2019 10:11 AM

Try updating using iTunes from your computer instead of over the air.

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Top-ranking reply

KiltedTim

Level 10

224,760 points

Aug 30, 2019 10:11 AM in response to Blooder37

Try updating using iTunes from your computer instead of over the air.

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ios update problem

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