slideshow problem, error message

I've been making slideshows for years from photos and videos on my macbook air. i start by making an album and getting everything in the right order then create a slideshow from that. but now when i click on create slideshow i get this message although i am connected.


An internet connection is required to download larger versions of these items for creating a slideshow.

then:

Error downloading slideshow photos.

An error occurred while downloading one or more photos for the slideshow. Please try again later.


its a big album 475 photos and videos, i tried cutting it in half but the same thing happened. is it because they are actually in the cloud and not really on my laptop?

hoping to make a video for my grandaughters birthday party on sunday.

thanks for any info!

MacBook Air

Posted on Aug 30, 2019 6:10 PM

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Posted on Aug 31, 2019 10:35 AM

Check Photos iCloud preference pane and see if you have the iCloud Photos Library enabled along with Optimize Mac Storage. The storage option is what you're running up against. You have optimized versions on your MBA and need to download the full sized version before you can create the slideshow or print or export or…


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Question marked as Top-ranking reply

Aug 31, 2019 10:35 AM in response to yaya64

Check Photos iCloud preference pane and see if you have the iCloud Photos Library enabled along with Optimize Mac Storage. The storage option is what you're running up against. You have optimized versions on your MBA and need to download the full sized version before you can create the slideshow or print or export or…


Dec 23, 2019 10:16 PM in response to yaya64

I have the same issue; but this is not a "solution" nor has this "workaround" worked. One solution would be for apple to first fix the incorrect error message; it's not an internet error. Better still fix the error itself. If it's a setting, make the setting obvious and make it work. This is lazy programming. One of many issues I've run into attempting to publish media from various apple apps, imovie, photos etc. Even attaching pictures to a third party email client is needlessly opaque. It was my understanding that the MAC should just work, be simple, be fun. My experience over the years is heaps and "tricks"; painful workarounds and hacks to mainstream apps just like this one to make things that should be really simple, just work... annoying given the resource the company have to make great software. Back to bootcamp to get the work done..

Dec 29, 2019 3:37 AM in response to Old Toad

Yep I hear you. And thank you kindly for your attempt to help.


If I were apple, I would hang out here to find out what is broken and try and fix it. Surely the best kind of feedback you can get for FREE!! I guess you get what you pay for.


The only way we got to publishing this was to babysit it over hours, hit ok and cancel every time it reported the wrong message (internet connection). On each occasion it would download one or two or sometimes more files then die again.. rinse and repeat.. approx 4 hours of mucking around for a 170 picture, 52 slide, 3.30 min, 350mb output file which even then doesn't allow you to granularly edit the rubbish slides with only one picture or that attempt to apply ken burns to a panorama (which then failed to publish to youtube via imovie.


Apple; if you are listening, please sort this junk out. Not awesome.

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slideshow problem, error message

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