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I upgraded the storage for my wife’s phone, because she can not take any more photos. I have the cloud turned on and selected the photos to be stored in the cloud. Nothing has transferred to the cloud and her phone is still saying it’s storage is full. I can not perform a back up either.
iPhone 7
If you are using iCloud Photos, the photos do not upload to the cloud and then disappear from the phone. iCloud Photos merely keeps your photos in sync across devices so that you can view and edit all of them on any device. The photos remain on the device. It is possible that you still don’t have enough storage even though you upgraded the storage.
These Apple support articles might be helpful.
Set up and use iCloud Photos - Apple Support
Get help with iCloud Photos - Apple Support
Access and view iCloud Photos on your iPhone, iPad, or iPod touch - Apple Support
This will help you manage the iCloud storage.
If you are using iCloud Photos, the photos do not upload to the cloud and then disappear from the phone. iCloud Photos merely keeps your photos in sync across devices so that you can view and edit all of them on any device. The photos remain on the device. It is possible that you still don’t have enough storage even though you upgraded the storage.
These Apple support articles might be helpful.
Set up and use iCloud Photos - Apple Support
Get help with iCloud Photos - Apple Support
Access and view iCloud Photos on your iPhone, iPad, or iPod touch - Apple Support
This will help you manage the iCloud storage.
Thank you for that information. I had the same issue with my phone. I couldn’t take photos because it said my storage was full. I upgraded to the $0.99 a month and I haven’t had to do anything else to my phone. I’ve taken a lot more photos and have not had an issue with storage on my iPhone.
You must also have photo optimization enabled.
Your .99 cents a month did not increase your phone's storage.
iCloud storage is turned on but nothing is backing up
