Payment for icloud storage

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Level 1

4 points

Payment for icloud storage

Hello, i received tons of emails and notification regarding my so called invalid payment method - for the 1€ of extra storage place that i m using monthly. There is a possibility that there were no money on the card 3 weeks ago, but that only lasted 2 days. Since then, apple could not extract the icloud payment, though there is no reason for that! I m using the same card on several other sites and shops and ut works, it has enough money on it, it s not expired. They won t let me remove it so that i can enter the payment information again. I have no other card, so... what s the sollution?

iPhone SE

Posted on Sep 1, 2019 12:46 AM

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Answer 1

Top-ranking reply

jeremy_v

Community Specialist

Sep 2, 2019 11:14 AM in response to iulia244

Hey there iulia244,

Thanks for reaching out to Apple Support Communities. I understand you’re having issues updating the payment method for your Apple ID account. I’ll be happy to help with this so you can start using your account and devices as expected again.

Based on the info you’ve provided, you’ll want to follow the steps from this link to update your billing formation for your current payment method:

Change, add, or remove Apple ID payment methods

You may also want to view your purchase history to see your recent purchases and verify the exact amount being charged on your account. This link can provide you steps on how to do this:

Payment for icloud storage

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