Has anyone else been placed into restriction for no apparent reason, then abandoned by Apple? It has taken me days and hours on the phone to get my card working again. Thank God I had a Visa along when Apple failed so badly. Is there somewhere other than the telephone number and messaging in the Walket App that will actually solve the issue?
take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Apple Repair and Repair Status Check - Official Apple Support
https://support.apple.com/repair
Apple Authorized Service Provider
https://locate.apple.com › Home › Find Locations
Find Locations - Location Selector - Apple
https://locate.apple.com › Find Locations
Contact Apple for support and service - Apple Support
take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Apple Repair and Repair Status Check - Official Apple Support
https://support.apple.com/repair
Apple Authorized Service Provider
https://locate.apple.com › Home › Find Locations
Find Locations - Location Selector - Apple
https://locate.apple.com › Find Locations
Contact Apple for support and service - Apple Support
The problem wasn’t hardware, it was the poorly executed customer services for the Apple Card. After they started declining my purchases despite having $18,000 credit left, I couldn’t get anyone to explain why the card was restricted or why it would take a week to review the restriction once I identified that there were no unauthorized purchases on the card.
Since I was using it to purchase a dinner with a client, I was embarrassed that they would think I was
not credit worthy. There was a lost business opportunity. I thought I should get either an apology or an explanation. I got neither. Very poor customer service that wasn’t fixable at the Genius Bar.
i have significantly greater credit on my AmEx card I have used since 2001 and a FICO score of 850. If Apple can’t deliver promised services, AmEx will return to be my goto card for my business.
After they started declining my purchases despite having $18,000 credit left,
Apple did not decline your purchases.
Goldman Sachs did.
Apple's card, managed and administered by Goldman Sachs.
I was Abandoned by Apple-Where do you get the Promised Service.
