Why does my iPad keep losing connection to iTunes when restoring?

I think you need a new 30 pin dock connector cable to do this.

I think that 30 pin cable you have is the problem and it is old and possibly defective, now.

I would order a new cable from O W C and wait and try all of this again once you have a brand new cable.

They are a U.S. company, but I believe they DO ship internationally and to the U.K.

You can call them to confirm.

If you would rather look online from a local source, like Amazon U.K. instead, look for a cable the has the Made for iPod/iPad/iPhone logo.

Look for cables that say heavy duty cable or they use braided nylon cable covering. Look at how the connection types are connected to the actual cable part.

They should have a very beefy strain relief section at the top of the connector area where the cable meets the actual connectors.

Cheaply made cables do not last very long.

Do not purchase Apple's own cable as usually Apple's cables are made very cheaply and they ask the most for their genuine cable.

Look at the various O W C’s own cable offerings below to see what I mean about a good quality cable.

O W C's NewerTek cables are made very well.

I own various types of cables from NewerTek

https://eshop.macsales.com/search/?q=30+pin+dock+connector

Best of Luck to You!

I OWN and use an iPad 2 ( 64 GBs WiFi model ) every single day AND use iTunes with it to do my backup and restores.

I have owned this iPad 2 for 7-years!

I backup all of my apps on that iPad 2 to my version of iTunes.

iTunes works with ALL iPads! iTunes works with ALL iDevices!

I am telling you, I think your 30-pin cable is bad/defective or something else is going on.

You need to replace that cable and then try all of this again.

[Edited by Moderator]

If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support

Purchase a brand spankin’ new cable.

I would order one from O W C.

They make or get supplied with really well made, quality cables.

That is correct

There is a very recent software update for this iPad 2 cellular data model

It will update it to iOS 9.3.6.

Is this downloading?

If it is, let it download and install.

I wonder if you need a new 30 pin dock connector, as well, because if that is the original 30 pin cable it is 8-years old,now.

You can find these anywhere online like on Amazon or here

https://eshop.macsales.com/search/?q=30+pin+dock+connector

Shouldn't have to keep pressing update.

Maybe try holding and keeping that 30 pin dock connector pushed into the iPad, instead?

The dock connector could be loose or not making good contact.

Not sure.

I gave you a link to get a new 30-pin dock connector cable if you wish to purchase a new, better quality cable for the future.

Good Luck to You!

That is a cellular data and Wifi iPad 2 model.

If you have something small, like the end of a paperclip OR if you have the original SIM tray open tool, check to see if there is a SIM chip in the tray.

The SIM tray area is on one of the long sides of the iPad

If there is a SIM card in there, take it out and try the iTunes restore procedures again without the SIM card in the tray.

The model number of the iPad should be on the back in small print below the word iPad.

When you finally get that iPad 2 up and running, you are going to need the aid of iTunes more often to get apps for that iPad 2 on iOS 9 because a lot of apps have moved on to iOS 10/11 and later, now.

With a flaky cable, this doing is only going to be more frustrating and difficult to do and deal with.

Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

Do you know what older model iPad this is?

Does it have a front and rear facing camera on it?