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iPad Pro 12.9 Screen Light Bleed

My screen also has this issue, which I've seen posted a few other places. When I took it to an Apple store, they had a technician look at it and told me the screen was fine, maybe a few bad pixels, and offered me a credit if I traded it in for a new one. It's a little over (2) years old. I've brought in the original one I bought because the touchscreen stopped responding. They replaced it on the spot. I don't understand why they're giving me the run around this time.

Posted on Sep 3, 2019 8:18 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2019 1:00 AM

Hi,


Similar story here: changed my first iPad Pro within the 1-year warranty, 9 months later got the same problem on the new machine but now out of warranty. I tried Apple Italy, Appel US and phoning on the Apple support number, nothing.

This is clearly a hardware defect which we should not be held responsible for. Unfortunately, so far I have no suggestions for you, except to pile on this and other forums where we are gathering testimonies of a generalized hardware malfunction.

Good luck to us!

176 replies

iPad Pro 12.9 Screen Light Bleed

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