if my screen is broke how can I change passcode for iPhone to be able to log in

My screen is shattered and I am trying to log into my iPhone to be able to transfer all of my stuff to a new phone. My face recognition isn't working because I restarted my phone. How do I bypass the passcode?


iPhone XS

Posted on Sep 3, 2019 10:09 AM

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Posted on Sep 3, 2019 10:14 AM

You can't bypass it.

The phone would have to be repaired to be able to enter the passcode.

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if my screen is broke how can I change passcode for iPhone to be able to log in

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