You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone will not receive phone calls but it allows me to make phone calls completely fine.

Has anyone else experienced this? Where they cannot receive calls but they can perfectly fine make calls out. I’m very confused and frustrated because Telus wasn’t any help. And because I’m waiting on calls back about future jobs. I’ve reset my entire phone and started it back up as a new iPhone. It’s not on do not disturb or on airplane mode and neither is my watch. I’ve taken the SIM card out and re put it back in then restarted the phone again. Any help or ideas would be amazing thanks.

iPhone 8 Plus

Posted on Sep 4, 2019 8:35 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2019 8:48 AM

You need to work this out with the carrier. See if this helps: https://support.apple.com/en-us/HT204027

7 replies

My phone will not receive phone calls but it allows me to make phone calls completely fine.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.