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CleanMyMac reputation question

Hello,


I've recently purchased a bundle of applications (10 non-free applications that you purchase 95% off). I did this because at least one application in the package was one I use often, so I assumed the bundle was not garbage.


In this bundle, CleanMyMac was also included. I've read a lot of posts in this apple discussions forum that say “don't use or install it”, but, outside of this forum, a lot of guys seem to like it.


Anyway, I gave it a try, to make my own opinion.

•I find it easy to use

•It reminds me to do maintenance stuffs (as far as I remember, MacOS X executes maintenance scripts at 3 am, which is quite useless). I think it can be changed, but, still I prefer to do it on my own time.

•It shows me where my big or duplicate files are (having between 10TB and 20TB of data, with some duplicate files, this is a big help)

•It centralises update notifications and execute them once I tell it (I have so many applications, each checking for updates only if I open it, that I'm almost to the point where I upgrade the OS before I update all apps). Having a single app for all this is nice.

•It tells me directly when an application hangs. Having usually between 15-20 applications open at the same time, I can't monitor them all, even using the Activity Monitor (the app would appear in red, right, but the list of processes is too huge too see them all, and apps can hang with 0% of cpu or 100% (or in-between) so sorting by CPU is no help either). I'm not aware of a single other application that does that (unless, perhaps, if you keep the force-quit window open all the time…).


To me, this seems all good points.

I don't [yet] use its other functions.


So, are there real examples showing that CleanMyMac is actually bad?

In this forum, I see 3 “explanations” why some people think it looks bad:

• Beginner users may delete things they don't know about, up to the point of having a non-functional computer. Ok, I assume CleanMyMac isn't for beginners (why would a beginner use such a tool in the first place?), but I can fairly destroy an OS myself, even not being a beginner.

• Some people compare CleanMyMac with Mac Keeper. This really looks absurd to me. I've already seen Mac Keeper installed in friend's Macs, those asking me for help. MK often showed inaccurate and, possibly, junk messages (I don't remember 100%, but I thought this was indeed junk when I saw it) and was really a pain to uninstall (ton of launch agents/launch daemons and other hidden “helpers”, “proving” the software don't like to be uninstalled). This isn't the case with CMM.

• Another group would tell a Mac doesn't need to be “manually” cleaned or tuned. First, when the Mac is set up with really lot of things (like mine), I think this statement tends to become false (I know, CleanMyMac actually helps me…). Second, a “unneeded” thing isn't the same as something to avoid, especially if the statement lacks a good reason to avoid it.


In the end, using it everyday since around a month, I only see good points in this application (malware cleaning looks poor, according to some websites, but I don't use this function). Also, I even saw a quote telling even Apple approved this application (outside of Apple's or CCM's makers' websites).

Yet, it's still an application to avoid? Please, tell me why.

Mac Pro

Posted on Sep 4, 2019 11:08 AM

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Question marked as Best reply

Posted on Sep 4, 2019 1:50 PM

Yet, it's still an application to avoid?


Yes.


Excerpted from Effective defenses against malware and other threats:


Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.


  • Such products are very aggressively marketed. They are all scams.
  • They generally operate on the flawed premise that a Mac accumulates "junk" that needs to be routinely "cleaned out" for optimum performance.
  • Trial versions of those programs are successful because they provide the instant gratification of greater free disk space.
  • That increased space is the result of irreversible destruction of files, programs, or operating system components normally protected from inadvertent alteration or deletion. The eventual result will be unreliable operation, poor performance and random crashes that may not become evident for months or even years after their use, when updates to programs or macOS are eventually released.
  • Memory "cleaners" that circumvent macOS's memory management algorithms work by purging inactive memory contents to mass storage, which can only result in degraded performance and accelerated hardware failure.


Advocates of such things often defend their usefulness accompanied by the vaguely pompous disclaimer "... if you know what you're doing," to which I reply "if you really know what you're doing, you wouldn't use those things to begin with."


Other than aggressive marketing there is nothing particularly unique or special about "CleanMyMac". I surmise it's made a few people quite wealthy. Among its users, the aggregate amount in terms of time wasted, money spent, data lost or all of the above is surely incalculable.


If you want to throw away whatever money those things cost, go ahead. It makes the world go 'round. I can think of a number of better uses for excess cash, including burning it for heat.

Similar questions

24 replies

Sep 7, 2019 7:15 AM in response to Anic264b

. So I bet it was the case earlier, as my “assumption” of the OS doing so at 3 am should come from somewhere. In OS 10.8, or so, perhaps?


That stopped a lot earlier than that. 10.4 or so IIRC. Even then, if your Mac wasn’t running at 3 am it would simply run the scripts next time the Mac was run. A total non-issue and that way for years.

Sep 7, 2019 8:14 AM in response to John Galt

John Galt wrote:


etresoft wrote:

That’s not normal you know. If you have apps that are regularly going unresponsive, you have a problem.

Most of the time, that problem is the "cleaning" app, or the (often latent) effects of having used it at some time in the past.

As a rule, I completely erase and reconfigure any Mac that has ever been affected by any such things.



I don't know. How do you know that's “most of the time”?

I'd like to trust you (and other's opinions), if there are facts I can see.

Sep 7, 2019 8:17 AM in response to Yer_Man

Terence Devlin wrote:


. So I bet it was the case earlier, as my “assumption” of the OS doing so at 3 am should come from somewhere. In OS 10.8, or so, perhaps?

That stopped a lot earlier than that. 10.4 or so IIRC. Even then, if your Mac wasn’t running at 3 am it would simply run the scripts next time the Mac was run. A total non-issue and that way for years.

10.4? Wow… Looks like I haven't see any info when this changed.


Thanks to all the answers so far!

Sep 7, 2019 8:22 AM in response to Anic264b

it cleans temporary files, apps localisations (I'll probably never use any app in, say, Norwegian), photos libraries, Mail attachments, iOS obsolete upgrades, iTunes damaged downloads and trashes (I'm guessing it includes trashes the Finder doesn't see, like others user's on different startup volumes). I also think it clears caches.


And this is where the fun starts: a number of apps will not run if you remove the localisations, cleaning photo libraries can - and often does - lead to significant dataloss, especially in the hands of inexperienced users - and database corruption, the Finder sees all the trashes except ones that are app specific, for instance, in a photo manager but then these can only be emptied by the app, not any other app. It should not ever empty the trash in other users accounts as that data is private to them, and I doubt it can, and clearing caches is the "repair permissions" du jour: a nice piece of utterly pointless hoodoo, that can be achieved effortlessly and for free by a simple safe-mode restart.

Sep 7, 2019 5:12 PM in response to Anic264b

Anic264b wrote:

So I bet it was the case earlier, as my “assumption” of the OS doing so at 3 am should come from somewhere. In OS 10.8, or so, perhaps? Well, I'm not up to date, usually keeping earlier versions of the OS…

I actually recently jumped from 10.11 to 10.14; always new things to learn…

I don’t remember when Apple changed this. I’m pretty sure it dates back to 10.8 or perhaps earlier. I’m sure it is related to when they started selling mainly notebook machines that are often sleeping with the lid closed.

But for other apps, having a centralised way to update is nice. I'd have to use all apps frequently to update them otherwise (nothing annoys me more than waiting for an app to update when I want to use it; my Internet connexion is famously slow here).

What’s the attraction in having all apps updated anyway? That seems risky. I know one app, that I won’t mention, recently released an update and changed from a free app to a paid subscription. If you just update everything without checking first, you could have serious problems.

The colour wheel indicates something's “not normal”; in my case, I know what's not usual: I'm using a 2008 Mac Pro (still “fully” functional, and recently updated (RAM, USB 3.0 and SSD)) and a lot of apps running at the same time.

The beach ball cursor means an app has stopped responding to the system. The most likely cause of this is a buggy app. But if the problem happens to more than one app at a time, it could be a more systemic problem. For example, an older machine with limited RAM and a mechanical hard drive running a modern version of macOS will likely beach ball quite a bit. Modern versions of macOS expect lots of RAM, use all of said RAM, and expect to have a fast SSD to pick up the slack with virtual memory. If you have lots of RAM and an SSD on a 2008 Mac Pro, you should not be seeing beach balls.

I 100% agree with you: ads should not exist, and if CMM uses them, that's a bad point.

That’s not what I said. Most people don’t mind ads every now and then. Even those spooky personalized ads actually are something one might be interested in. I’m talking about truly blanketing parts of the internet.

Just for the record (so we know what cleaning CMM does), it cleans temporary files, apps localisations (I'll probably never use any app in, say, Norwegian), photos libraries, Mail attachments, iOS obsolete upgrades, iTunes damaged downloads and trashes (I'm guessing it includes trashes the Finder doesn't see, like others user's on different startup volumes). I also think it clears caches.

You don’t want a 3rd party app doing any of that stuff.

1) There is no need to “clean” temporary files. The system will do that when it restarts. If you start deleting temporary files at other times, the system could still be using them. That could lead to, I don’t know, beach balls?

2) You definitely don’t want to “clean” app localizations. That will corrupt the app and invalidate the signature. A properly designed app should be checking its own signature and would fail to run if you deleted localizations. You would only save a few KB of data, and depending on file system allocations, maybe nothing at all. Apple publicly said at the WWDC this year that unsigned apps will not run by default in future versions of macOS.

3) Photos and Mail. You most definitely never want some 3rd party app modifying files in apps like Photos or Mail that maintain databases with index files. That is a guaranteed corruption and loss of data.

4) Caches are designed to speed up your system. If you are deleting them, that could cause, again, beach balls.


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