iPhone won't accept sign-in

Recently changed to two-factor authentication, iPhone won't accept Apple id, Update Apple ID Settings>Continue>Enter Password correctly>sign in>Enter phone passcode>NOTHING. Wheel just goes round and round

Posted on Sep 4, 2019 1:27 PM

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iphone 4s - two factor authentication doesn't work Hey, I have an old IPhone 4S that i'm attempting to revive and when I try to enter my Apple ID password which is correct I'm unable to complete the process. 1) I entered the Apple ID password on my iphone 4s 2) I get the dialog on another trusted apple device that a login attempt was made. 3) I authorize the login attempt on my trusted device and it tells me to enter the 2 factor authentication 6 digit passcode. 4) I get an Invalid user/password error on the iphone with no possibility to enter the 6 digit passcode Is there anyway out of this ? If I can't resolve that I'll be forced to throw this phone 4s to the garbage.
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2 replies

Eric Root

Level 10

685,221 points

Sep 4, 2019 1:33 PM in response to KB_62

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device

KB_62 Author

Level 1

5 points

Sep 4, 2019 1:30 PM in response to KB_62

Finally got to Approve This iPhone, Go to one of your other devices which I'm on and says "waiting on approval", and again, the wheel just keeps spinning.

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iPhone won't accept sign-in

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