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My iPad iOS level us 10.3.3 - which is "the latest, up to date" version according to the Settings>Software info panel - what do I do now?

I use the Outlook mail app n my iPad running iOS version 10.3.3; this iOS level is "up to date" according to the settings page, however Outlook says I need to update iOS to version 11 or higher. How do I do this when settings on my iPad says I'm already "up to date"?

Posted on Sep 4, 2019 10:22 PM

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Question marked as Top-ranking reply

Posted on Sep 4, 2019 10:58 PM

If your iPad has been stuck on iOS 10.3.3 for the past few years, with no upgrades/updates forthcoming, then you own an iPad 4th generation.

A 4th gen iPad cannot be upgraded beyond iOS 10.3.3/10.3.4.

Its internal hardware is too old, underpowered and completely incompatible with any current and future versions of iOS.


Sorry.


If you need an iPad that can run the latest and greatest versions of iOS, as well as, the most current apps available, then, you will need to purchase a new iPad from Apple or a discounted, refurbished iPad from Apple’s Refurbished & Clearance section of Apple’s Website.


Best of Luck to You!

5 replies
Question marked as Top-ranking reply

Sep 4, 2019 10:58 PM in response to KenB3011

If your iPad has been stuck on iOS 10.3.3 for the past few years, with no upgrades/updates forthcoming, then you own an iPad 4th generation.

A 4th gen iPad cannot be upgraded beyond iOS 10.3.3/10.3.4.

Its internal hardware is too old, underpowered and completely incompatible with any current and future versions of iOS.


Sorry.


If you need an iPad that can run the latest and greatest versions of iOS, as well as, the most current apps available, then, you will need to purchase a new iPad from Apple or a discounted, refurbished iPad from Apple’s Refurbished & Clearance section of Apple’s Website.


Best of Luck to You!

My iPad iOS level us 10.3.3 - which is "the latest, up to date" version according to the Settings>Software info panel - what do I do now?

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