Image Capture to PDF not readable

Has anyone had an issue using image capture to scan a document to pdf and finding the document not readable? I can scan to a jpg without an issue at all, but when I select pdf, it is just a bunch of lines. I am attaching pictures of the 2 different scans. The only thing I changed was the format.

MacBook Pro

Posted on Sep 5, 2019 1:00 PM

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1 reply

Old Toad

Level 10

215,298 points

Sep 5, 2019 1:36 PM in response to bunster12

At first Image Capture wouldn't save a PDF scan for me with 10.14.6. It just got sent out to never-never land. But after scanning to JPEG and GIF, it scanned to PDF just fine.

So boot into Safe Mode and try from there. Also scan to jpeg and gif as I did. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

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Image Capture to PDF not readable

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